Why We’re Different
At Counsel RVA, we do more than provide therapy. We cultivate a culture of compassion, excellence, and purpose. Our commitment to ethical, client-centered care sets us apart in the Richmond mental health community. Below are the eight core values that shape how we serve our Midlothian and Richmond area clients and support one another as a team.
Excellence
We Lead with an Ownership Mindset We strive for the highest standard in everything we do, from clinical excellence to client care to internal operations. Our team takes pride in our work, continually improving our skills and systems to better serve others. We don’t just clock in; we take ownership of our shared mission.
Integrity
Trust Is the Foundation At Counsel RVA, we do what is right, not what is easy. We uphold confidentiality, honor commitments, and steward time and resources with wisdom and accountability. Integrity drives every interaction with our clients, our team, and our community.
Respect
Every Person Matters We believe that dignity is non-negotiable. Our team honors the diverse backgrounds, perspectives, and experiences of every client and staff member. We listen first and lead with empathy, creating a space where all are welcome and heard.
Collaborative Innovation
Better Together We thrive on teamwork and fresh thinking. By bringing diverse voices to the table, we spark new ideas that enhance care and build a stronger practice. Our culture encourages creativity, open dialogue, and problem-solving that benefits everyone we serve.
Client-Centered Care
Tailored Support for Every Individual No two clients are the same. That is why we personalize every care plan with compassion and precision. We meet each client where they are, focusing on their unique needs, values, and goals to ensure therapy is both effective and meaningful.
Generosity
Giving Back Is Who We Are We’re committed to making mental health care accessible and impactful beyond our office walls. Whether through discounted services, outreach programs, or community partnerships, we invest in the well-being of our city and the people in it.
Humility
Always Learning, Always Growing Our team remains teachable, open to feedback, and committed to growing both personally and professionally. We foster a culture where learning from one another is not only expected but celebrated.
Healthy Work Culture
Joy, Balance, and Support We believe that healthy clinicians create healthy outcomes. That is why we prioritize joy, relationship, and rest alongside hard work. At Counsel RVA, we support each other and make room for real-life rhythms.
We’re not just another counseling practice. We are a community of professionals united by shared values and a passion for making a lasting difference in people’s lives.
Whether you’re seeking support or looking to join a team that lives its values, you will find something different at Counsel RVA—something real, something excellent, something you can trust.